posted in Work on Apr 3, 2008

It turns out that I pretty much hate the feelings I have towards my current job. To be perfectly honest, I don’t think I like it. It’s not a matter of being incapable of doing it; I just don’t really have any desire to do it. I always told myself that I didn’t want to be stuck in a job for all of my life that I didn’t like. And while this can be the start of a “career,” so to speak, I just can’t think of any reason to stick around when I spend ten hours of the day disliking everything about what I’m doing. I realize that this is in stark contrast to what the previous post ended up accomplishing (a realization that it could be ok in the end), but after another week on the job, I just can’t bring myself to want to be there, even though I do help little old ladies sometimes.

The brunt of my frustration comes from the fact that the computer systems where I work are generally F.U.B.A.R. I spent a good portion of this week with my computer in disrepair, starting claims in the main system only to have that not work and have to turn around to use the back up. If the back up system always works, why not use it all the time? So anyhow, I spent all of my time trying the first method, then having that not work all while the customer sits there getting more and more pissed. We’re not allowed to say that our computers are crappy, which I can understand, but when that person needs help NOW, I’d like to say, “I understand the frustration, but currently the system is acting up.”

Additionally, general office culture is aggravating, to say the least. Everyone has seen Office Space, and it really is like that. All of these completely useless rules apply that serves no one but that one person who complained about something one day and the company, by law, had to change whatever it was to accommodate. Currently there have been meetings on when it was and was not appropriate to wear tennis shoes. Jeans days also are big deals in the office. The ability to wear denim definitely stirs up many latent feelings of joy for the everyone in the office. Yep…awesome. I do feel sometimes like they are pushing us into robots. Which, I understand abiding by insurance laws and such, but I’m not a huge fan of the rigidity of lunch and break hours and the like. My time there feels very claustrophobic, if that makes any sense. I just watched Koyaanisqatsi the other day, and now seeing some of what its message is first hand, I do believe some particular facets of life are out of balance.

Lastly, and this is the one thing that I was worried about since applying for the position, was that I don’t necessarily like talking to customers all day. I mean, I’m not rude to them, and they’re all simply calling in for help, but no one ever calls in who is having a good day. I simply do not like having to deal with that over and over and over.

The company itself is very good. Great benefits, and most of the people are really nice and helpful, but this particular position is not one I’m currently enjoying. If something else came up today that might seem more interesting, I’d be very likely to look hard at it.