Week 5

posted in Work on Mar 5, 2008

I’m pretty much in the thick of it. Since last Monday, when I wrote before, I’ve been doing the job every day for at least half a day. Well, I take that back; yesterday we learned how to take care of property claims, which was interesting and easier than auto claims. If I could switch to only doing property claims I would; less people are angry with those.

So after nearly two weeks of taking claim after claim, how is the job? It’s pretty stressful, to be honest. I’ve never done this whole “speaking on the phone while inputting information” thing, but it’s coming easier and easier each time. I’m not totally secure with the system yet either, so that makes it a little more difficult. Many states having special considerations is no fun either. California and Texas have some crazy laws that you have to make sure to take into consideration. But once I get used to all of that, I’m sure I’ll be fine. Today was actually a pretty good day. The only thing that I don’t necessarily like to do is tell those who are not insured with us that they have to wait to get their repairs. They’re usually not too happy about that, but that’s just how it works. They usually don’t understand that we’re not going to give out money on our insured’s policy without speaking to the insured first. It’s fairly common sense if you think about it. But work is fun, and there are some good people there.

As far as outside of work is concerned, I’m still getting used to waking up at 6am. I hate that. It’s been at least four years since I had to do that on any regular basis. I hated it then, and I hate it now. I’m pretty excited to work nights because not only will there be less calls coming in, but I won’t have to wake up early. I’ll actually be sleeping all day, which is cool and something that I like to do anyway, so it will be totally awesome.

I’m only in training for another two weeks after this one, so it’s getting close to zero hour. I have about twelve work days to make sure I’m set and ready, but I’m sure everything will be fine.